Privacy Policy

 

At Gupta Travels, we value the privacy and trust of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile app, or services.

By accessing our website or booking through us, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Full name

  • Contact details (email, phone number)

  • Address

  • Date of birth

  • Identity proof (e.g., Aadhaar, PAN, Passport – if required for bookings)

  • Payment details (collected securely through payment gateway)

b. Travel Information

  • Travel preferences

  • Booking details (flights, trains, hotels, etc.)

  • Passenger names and travel dates

c. Technical Information

  • IP address

  • Browser type and version

  • Device details

  • Cookies and tracking data


2. How We Use Your Information

Your data is used to:

  • Process bookings and payments

  • Provide confirmations and updates

  • Customize your experience

  • Send promotional offers (if opted in)

  • Comply with legal obligations (IRCTC, airlines, hotels, etc.)

  • Improve our website and services


3. Sharing of Information

We may share your information with:

  • Airlines, hotels, railways, and other service providers (only as required for your booking)

  • Payment gateways and banks for secure transactions

  • Government authorities (only when legally required)

  • Third-party service providers (e.g., email, SMS, customer support) under strict confidentiality

We do not sell or rent your personal data to any third parties.


4. Data Security

We take appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

Our website uses SSL encryption for secure data transmission.


5. Cookies & Tracking

Our website uses cookies to:

  • Enhance user experience

  • Track website traffic

  • Remember your preferences

You may choose to disable cookies through your browser settings.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data (subject to regulatory requirements)

  • Opt out of promotional communications

To exercise these rights, email us at [email protected]


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.


8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date.


9. Contact Us

For any queries related to this policy, please contact:
📧 [email protected]
📞 +91-7006354889
🏢 Shop No. 3 General Bus Stand, Near V2 Mart, Jammu 180001, J&K, India


Gupta Travels is committed to safeguarding your privacy and ensuring a safe travel booking experience.