Terms & Conditions 

 

Welcome to Gupta Travels. By accessing or using our website, mobile app, or booking services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding with any bookings.


1. Acceptance of Terms

By using the services of Gupta Travels, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please do not use our services.


2. Booking and Payment

  • All bookings are subject to availability and confirmation.

  • Full payment or a specified advance must be made at the time of booking.

  • Bookings will only be confirmed once payment is successfully received.

  • Gupta Travels reserves the right to cancel any booking due to errors, fraud, or non-payment.


3. Pricing

  • Prices are subject to change without prior notice based on supplier pricing, currency fluctuations, and taxes.

  • The final price at the time of booking will be applicable.

  • In case of a pricing error, Gupta Travels reserves the right to cancel the booking and refund the amount.


4. Cancellation & Refunds

  • Cancellations are subject to the terms of the airlines, hotels, IRCTC, or other service providers involved.

  • Gupta Travels will charge a service/cancellation fee in addition to supplier penalties.

  • Refunds, if applicable, will be processed to the original mode of payment within 7–15 business days.

  • Detailed refund terms are outlined in our Refund Policy.


5. Travel Documents

  • It is the customer’s responsibility to carry valid travel documents (ID proof, visa, passport, etc.).

  • Gupta Travels is not responsible for denied boarding or entry due to incomplete or invalid documents.


6. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose

  • Submit false or misleading information

  • Tamper with the website or its content

  • Attempt unauthorized access to our systems or data


7. Liability Disclaimer

  • Gupta Travels acts only as an intermediary between you and travel service providers.

  • We are not liable for any loss, damage, delay, injury, or inconvenience caused by third parties, including airlines, hotels, or railways.

  • Force Majeure: We are not responsible for service disruptions due to events beyond our control (e.g. natural disasters, strikes, pandemics).


8. Modification of Services

Gupta Travels reserves the right to modify, suspend, or discontinue any part of the service or website at any time without notice.


9. Intellectual Property

  • All content, logos, and materials on this site are the property of Gupta Travels.

  • No part of the website may be copied, reproduced, or distributed without written consent.


10. Governing Law & Jurisdiction

These terms shall be governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts located in [Jammu, J&K, India].


11. Contact Us

If you have any questions about these Terms & Conditions, please contact:
📧 [email protected]
📞 +91-7006354889